Plainly put
How this site works
New Braunfels Foundation Repair Help does one thing: it helps a homeowner with a possible foundation problem reach a company that can come out and look. Everything after the introduction happens between you and that company.
What happens, in order
You phone the number
You are asked what is going on with the house and where it is.
You are put through to a company
It is an independent local foundation repair company that takes on work in your area. It is not owned or managed by this website.
The company arranges an inspection
You agree a time directly with them. Their evaluator, or an engineer they work with, measures the house.
They report and quote
You receive their findings and their price. The contract, the schedule, the warranty and the workmanship are all theirs.
You decide
Accept, decline or seek another opinion. Nothing obliges you to hire the company you were introduced to.
What this website is not
- Not a contractor
- It has no crews, trucks or equipment and carries out no repairs.
- Not an engineering firm
- It employs no engineers or inspectors. Nothing written here is an assessment of your house.
- Not a price list
- It sets no prices and gives none. Only a company that has measured your house can quote.
- Not a guarantor
- It does not warrant any company's work. Any warranty comes from the company, in the company's own document.
Who pays whom
You pay this website nothing. A company may pay a referral fee when a caller is introduced to it. The arrangement is set out in the referral disclosure.
Because the company is independent, checking it is your job: its city registration, its insurance, the engineer behind the repair plan, and the warranty wording. Choosing a company goes through each.
Is this the right number for your problem?
It is meant for foundation problems at houses. For these, another trade is the one to ring:
- A burst or leaking pipe
- A plumber. If the leak is under the slab and the floor has moved, a foundation company may be needed afterwards.
- Water getting into a room below ground
- A waterproofing specialist.
- A leaking roof or ceiling stain
- A roofer.
- A remodel or an addition
- A general contractor or builder.
- A commercial building
- A commercial structural contractor or an engineering firm.
Questions about the referral
Can I choose which company I am put through to?
No. The introduction is to a company that is taking on work in your area at that time. You can decline it and look elsewhere whenever you like.
What if nobody is available for my address?
Then no introduction can be made, and a local structural engineer is a good alternative starting point. The towns normally covered are on the service area page.
Are calls recorded?
They may be, for quality and record-keeping. The privacy policy explains what is kept.
When you are ready
Pages can narrow it down. A level and a floor plan settle it.
Whichever side of the escarpment your house stands on, the answer comes from numbers taken on the spot. The firm that makes the visit then sets down on paper what it measured and what a repair would run to.
Sudden shifting, the smell of gas, or a wall that seems about to come down is a different matter: clear the house first, then dial 911 or your gas provider.
Have your New Braunfels house measured
Ring the number and describe the crack, door or floor that worries you. Whoever answers works for a foundation repair firm near New Braunfels, a separate and independent business, and can book a day to inspect.
Call (830) 879-9995Your call may be recorded. The referral disclosure explains who is paid.